FAQs - Music At The Intersection
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FAQs

FREQUENTLY ASKED QUESTIONS

How do I ask a question I don’t see answered on this website?

Please visit our contact page for any questions not addressed on this website.

What time do gates open?

Both gates open at 11 a.m. on Saturday and Sunday.  Gates are located at the intersections of Josephine Baker Blvd. and Delmar and Locust St. between N. Theresa Ave. and N. Leonard Ave.

What if it rains, will the festival be cancelled?

No, the festival will take place rain or shine, so plan your outfit accordingly.

Am I able to leave the festival and return later?

Yes, you may leave the festival and return at a later time on the same day.

Is there an age limit to attend the festival?

All ages are welcome.  Children under five years are free. (General Admission only)

What food and beverage options will be on site?

Food Truck List TBA. Check back soon!

Are credit cards, cash and debt cards accepted?

Yes, all major credit cards are accepted.

Where can I find help with my tickets?

For questions regarding your tickets please contact MetroTix

314-534-1111 or 800-293-5949 (Daily 10 a.m. – 8 p.m. CST)

OR https://www.metrotix.com/contact-info/contact-customer-service

What is the Accessibility (ADA) of the festival site?

Music at the Intersection is a fully accessible event, and we are dedicated to continually improving our efforts to ensure you have access to all the festival amenities. We welcome and encourage all feedback and suggestions from our patrons. For any accessibility-related questions please email us at info@musicattheintersection.com. We will do our best to help you have an awesome experience.

I am a reporter/photographer. How do I arrange for a press pass?

Please visit the Media Assets page for all press inquiries and needs.

How can I have booth in the Mural Market?

Mural Market Application coming soon!

How can I volunteer for the festival?

Please email us at info@musicattheintersection.org

WHAT CAN I BRING?

Can I bring a chair or blanket inside the venue?

Yes, we are encouraging guests to bring their lawn chairs and/or blankets to be able to relax in front of the outdoor stages.  Please note however that chairs and blankets will not be allowed inside the Big Top.

Am I able to leave the festival and return later?

Yes, your wrist band you receive upon entry will allow you to leave the festival and return at a later time on the same day.

What additional activities will be happening besides music?

The “Mural Market” will be home to local artisan vendors, as well as live street art activations, artist talks, large format mural walls, and high-definition projection mapping / immersive video art. The following vendors are scheduled to be on site. Note, list is subject to change.

What food and beverage options will be on site?

A variety of St. Louis’ favorite food trucks will be inside the festival footprint for your dining pleasure. The following trucks are scheduled to be on site. Note, the list is subject to change. 

Tuk Tuk Thai

Cajun Seduction

Super Smokers BBQ

Farmtruk

The Sweet Side

Pete’s Pops

Wok and Roll 

G Burrito

Grace Chicken + Fish

Juicemasters

Street Chef

Are credit cards, cash and debt cards accepted?

Yes, all major credit cards are accepted. Note, that the festival is cashless. Cash will not be accepted at the merchandise stand or bars inside the festival grounds. That said, food trucks and artisan vendors may accept cash.

TICKETS

Where can I find help with my tickets?

For questions regarding your tickets please contact MetroTix

314-534-1111 or 800-293-5949 (Daily 10 a.m. – 8 p.m. CST)

OR https://www.metrotix.com/contact-info/contact-customer-service

What is included with my ticket?

General Admission tickets include festival ground access with first-come, first-serve seating available at all stages. 

 

General Admission Plus tickets include private bar access in Sophie’s Artist Lounge, dedicated indoor restrooms at 3333 Washington and The Big Top and access to exclusive programming in Sophie’s Artist Lounge.

 

VIP tickets include private bar access in Sophie’s Artist Lounge, dedicated indoor restrooms at 3333 Washington and The Big Top and access to exclusive programming in Sophie’s Artist Lounge, VIP Village Passes (two drink tickets, VIP bars and VIP food venders), dedicated VIP viewing areas at all stages, commemorative 11×17 festival poster.

Can a Weekend pass be split between two people?

No, only whoever uses the ticket on Saturday may use Sunday’s ticket.

Is there an age limit to attend the festival?

All ages are welcome.  Children under five years are free with a paid adult. A child’s ticket is available (ages 5-12) for $10  each day.

What is the Accessibility (ADA) of the festival site?

Music at the Intersection is a fully accessible event, and we are dedicated to continually improving our efforts to ensure you have access to all the festival amenities. We welcome and encourage all feedback and suggestions from our patrons. For any accessibility-related questions please email us at info@musicattheintersection.com. We will do our best to help you have an awesome experience.

HEALTH AND SAFETY

Where can I find COVID-19 information?

Please visit our Health & Safety page

What are you doing to ensure my health and safety during the festival?

Security and safety are the utmost of importance.  We work hand-in-hand with relevant city law enforcement, fire and EMS agencies to help the safety of our event. Because of those very same concerns, we are unable to publicly comment on any specific actions that are taken.

WHAT CAN I BRING?

Can I bring a chair or blanket inside the festival grounds?

Yes, we are encouraging guests to bring their lawn chairs and/or blankets to be able to relax in front of the outdoor stages. 

Can I bring in a cooler?

No, coolers of any kind are not allowed on the festival grounds.

Can I bring food or beverages from outside the festival grounds?

No outside food or beverages of any kind can be brought into the festival. That said, an empty, reusable clear, water bottle, hydration packs, and camel backs may be brought in and refilled at the many hydration stations throughout the festival grounds.

What is your bag policy?

CLEAR plastic/vinyl tote bags no larger than 12” x 6” x 12” and/or small clutch bags (4.5”x 6.5”) will be permitted. The small clutch bags do not need to be clear. No full-sized backpacks may be brought into the festival

Can I bring in sunscreen?

Yes, but only non-aerosol containers, 3.4 ounces or less.

Can I bring my pet?

Only certified service pets are allowed onto the festival grounds.

Can I bring a camera?

Small personal cameras are allowed, but professional cameras are not permitted. Video cameras, or videoing taping any performance is strictly prohibited.

PRESS

I am a reporter/photographer. How do I arrange for a press pass?

Please visit the Media Assets page for all press inquiries and needs.

How can I volunteer for the festival?

Please visit www.musicattheintersection.org/volunteers for more information on volunteering for the festival.